Privacy policy

Last updated: February 26, 2026

THORNA operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). THORNA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you or be reasonably linked to you. We may collect or process the following categories of personal information— including inferences drawn from such information—depending on how you interact with the Services, where you live, and what is permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including credit/debit card numbers and payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us including information you provide when you contact us (for example, customer support inquiries).

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information about how you interact with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services including information from your device when you use our products or services or visit our websites, including through cookies and similar technologies.

  • From our service providers when we engage them to enable certain technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Provide, customize, and improve the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process payments, fulfill orders, remember your preferences and items you’re interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and provide a personalized shopping experience (including recommending products related to your purchases). This may include using your personal information to personalize and improve the Services.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or mail, and showing online ads for products or services on the Services or other websites, including based on items you previously purchased or added to cart or other activity on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and checkout experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.

  • Communications with you. We use your personal information to provide customer support, respond to your requests, provide services effectively, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal process, including requests from law enforcement or government authorities; to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties that perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for certain personalized advertising purposes.

  • When you direct, request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through the use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger, acquisition, reorganization, or insolvency event.

  • To comply with legal obligations (including responding to subpoenas, search warrants, and similar lawful requests), to enforce our Terms of Service or other policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, information you submit to the Services may be transmitted to Shopify and third parties that may be located in countries other than your own. In addition, to help protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and insights obtained from your interactions with our store, other merchants, and Shopify itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for those purposes. To learn more about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy and Shopify’s privacy resources at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy, security, and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on such sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as expressly disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children as defined by applicable law in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a number of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances. In certain cases, we may deny your request as permitted by law.

  • Right to access. You may have the right to request access to the personal information we hold about you.

  • Right to delete. You may have the right to request that we delete personal information we maintain about you.

  • Right to correct. You may have the right to request that we correct inaccurate personal information we maintain about you.

  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Right to opt out of sale/sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to object to the processing of your personal information for “targeted advertising” purposes. Where available, you can exercise these rights through the options provided in the Services. If you visit our site with the Global Privacy Control signal enabled, depending on your location, we will treat this as a request to opt out for the device and browser you use. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control signal, we do not respond to browser “Do Not Track” signals.

  • Managing communication preferences. We may send you promotional emails. You can opt out at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and the rights you may have (including rights relating to data processed by Shopify), visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require proof that you have authorized the agent to act for you, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below, and/or to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent UK mechanisms, unless the transfer is to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at thornaset@outlook.com or contact us at:

THORNA
2331 Downing Avenue
Savannah, GA 31404
United States